Frequently Asked Questions
Frequently Asked Questions (FAQ)
Ordering & Shipping
Yes, we offer free standard shipping on all orders within the United States with no minimum purchase required.
Orders are processed within 1-2 business days, and standard shipping takes 3-7 business days for delivery to most locations in the US.
Yes, a tracking number will be sent to your email once your order ships. You can track your package status through our website or the carrier's portal.
Returns & Refunds
You can return any unused home product within 30 days of delivery for a full refund. We provide free return shipping for all eligible returns.
Contact us at info@corehomesupply.shop with your order number to request a prepaid return shipping label.
Once we receive and inspect your return (3-5 business days), refunds are processed to your original payment method within 5-7 business days.
Products & Payments
We accept major credit/debit cards (Visa, Mastercard, American Express, Discover) and PayPal.
Yes, all our home products come with a manufacturer's warranty (12-24 months depending on product category).
General Questions
Email: info@corehomesupply.shop | Phone: +1 270-227-3739 | Address: 1022 Oakwood Ave, Wilmette Illinois 60091, United States